Booking is easy. You can book online 24/7 or call us on 07 3483 0474.
HOW SAFE AND SECURE MY PAYMENT/S?
Booking online is done via a secure server.
Apartment Stay Pty. Ltd. is licensed [LN 3490512] and is regulated by the Property
Occupations Act 2014 (December 1, 2014) and the Property Occupations Regulation 2014
(December 1, 2014)
Apartment Stay operates an audited Trust Account and all money is held in this Trust
ARE THE APARTMENTS LIKE THE PHOTOS?
All apartment photos are taken within / from, and are of the specific apartment.
WHAT TIME CAN WE CHECK-IN?
Our check-in time is between 2pm to 6pm. If you require early or late check-in, this
should be requested from and confirmed by us. Extras may apply.
HOW DO WE CHECK-IN?
Our friendly staff will meet you at the building on your arrival, and show you up to the
room. We will provide you with check in details via email along with the phone numbers
to our check in staff.
WHAT TIME CAN WE CHECK-OUT?
Check out time is 10am. If you do require a later check out we will accommodate subject
to availability of the room. Extras may apply.
HOW DO WE CHECK-OUT?
Simply leave the keys on the kitchen bench and make sure the door is locked behind you.
If you have any concerns before leaving we can have a staff member meet you at the
apartment on departure. Our staff check rooms for damages and release bonds same day as
I HAVE A CAR, DOES APARTMENT COMES WITH FREE CARPARK?
All of our apartments have a numbered allocated car park space. This is included in the
I NEED SOME EXTRAS, I.E MORE BEDS, BABY EQUIPMENT, DO YOU PROVIDE THESE THINGS?
We can help. Through the booking process you have the option of adding extras such as
Beds, PortaCots and High Chairs etc.
IF I HAVE QUESTIONS DURING OUR STAY, DO I CONTACT OR GO TO THE RECEPTION?
We are no affiliation to the Onsite management. You can contact us directly or send us a
message if you have question during your stay. As the onsite reception is not part of
We are Apartment Stay Pty Ltd., a boutique Gold Coast holiday accommodation agency specialising in affordable luxury. Our business is to provide complete, authentic customer service from our easy booking service, friendly meet and greet to providing a perfect dream holiday and relaxed check out.
*Price per night could be different depending on seasonality, holidays, special events
*COMPLIANCE: We are a well-established independent licensed real estate agency and are not affiliated or associated with the on-site management of the hotel or the resort in which our apartments are located. By making a reservation and paying a deposit, you agree to abide by and comply with our Terms and Conditions as they stand now and as they may be changed from time to time.